AB-210 Accelerating Sales Pipelines with AI in Dynamics 365 Exam Topics and Questions
These Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 (AB-210) exam topics are organized according to official exam domains to help candidates quickly verify coverage and focus on assessment rather than theory. Each domain is paired with topic-wise AB-210 sample questions that reflect how objectives are tested in the actual exam. This structure enables efficient review, targeted self-assessment, and rapid identification of weak areas when preparing for the Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 certification exam.
Let's Practice Free Microsoft AB-210 Questions Aligned with Official Exam Topics
Exam Contains: 5 Topics
Topic Content
Configure Dynamics 365 Sales core features for AI by evaluating prerequisites for deploying Sales, configuring mailboxes, setting up and configuring business process flows, configuring the timeline, and evaluating options for importing and exporting data. Examine the Sales security model and configure Microsoft 365 functionality including Microsoft Teams, SharePoint, Outlook, and OneDrive integration. Create and manage the product catalog by configuring products and product families, and creating and managing price lists with multiple currency support. These foundational configurations enable organizations to...
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Sample Questions for Topic 1 : Configure Dynamics 365 Sales core features for AI
Q1
You need to configure the product catalog for your Dynamics 365 Sales environment. Which components should you configure to ensure comprehensive product management with pricing flexibility?
Topic Content
Extend and enhance Sales by configuring supporting apps and services including deploying and configuring the Sales mobile app, setting up Teams calling capabilities, and configuring an SMS channel for customer communication. Expand the sales footprint using Microsoft Power Platform by creating Power Automate flows to automate business processes, embedding Power Apps components and controls to enhance user experience, and embedding Power BI reports to provide data-driven insights. These capabilities enable sales teams to work more efficiently across multiple channels, streamline...
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Topic Content
Develop deals by using intelligent opportunity research through optimized opportunity management. This includes coordinating opportunity management with the Sales Close Agent, adding opportunity products and configuring pricing structures, configuring the opportunity pipeline view, and setting up and configuring the Sales Opportunity Agent. Automate deal closing by using the Sales Close Agent through proper setup and configuration, interpreting agent actions, monitoring agent performance, and collaborating effectively with the agent. Gather intelligence on sales deals by using the Sales Research Agent by...
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Topic Content
Qualify and prioritize leads by using AI encompasses generating and nurturing leads through configuring the lead and opportunity experience while fine-tuning the predictive scoring model to enhance accuracy. Automating lead qualification involves leveraging the Sales Qualification Agent, which requires evaluating use cases for Research-only mode versus Research and engage mode configurations to determine the most suitable approach for your business needs. Implementation includes configuring the Sales Qualification Agent according to organizational requirements, interpreting its actions to understand how it qualifies...
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Topic Content
Optimize AI-driven sales by designing an AI-first sales strategy that augments seller workflows through Copilot and agents, establishes a comprehensive sales data model in Dataverse, evaluates reporting and visualization options, and differentiates features across various Sales plans. Prepare for agent deployment by configuring all necessary prerequisites and managing capacity, billing, and credits effectively. Configure AI-powered intelligence and insights features including the Sales accelerator, work assignment and distribution systems, conversational intelligence, predictive scoring, and relationship intelligence capabilities. Enhance seller productivity by...
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