700-805 Cisco Renewals Manager Exam Topics and Questions
These Cisco Renewals Manager (700-805) exam topics are organized according to official exam domains to help candidates quickly verify coverage and focus on assessment rather than theory. Each domain is paired with topic-wise 700-805 sample questions that reflect how objectives are tested in the actual exam. This structure enables efficient review, targeted self-assessment, and rapid identification of weak areas when preparing for the Cisco Renewals Manager certification exam.
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28 Aug, 2026
5 Topics
Topic Content
Customer Experience and Success Foundations encompasses the core principles that drive customer outcomes across their entire lifecycle. This includes analyzing how Customer Experience and Customer Success fundamentals create value at every stage, understanding the LAER models role in shaping renewal strategies and outcomes, and evaluating the T proactive renewal approach as a critical mechanism for protecting recurring revenue streams. The Renewal Manager role plays a vital part in contributing to the Cisco 360 Partner Value Index and Practice Maturity metrics,...
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Risk, Growth, and Practice Maturity encompasses the critical financial and operational metrics essential for evaluating portfolio performance and sustainability. Professionals must interpret key recurring revenue indicators including Annual Recurring Revenue ARR, Annual Contract Value ACV, Total Contract Value TCV, Net Revenue Retention NRR, and Operational Total Recurring Revenue OTRR to accurately assess the overall health of their customer portfolio. Understanding how renewal performance directly influences partner profitability and impacts incentive structures such as Cisco 360 and CPI programs is fundamental...
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Topic Content
Renewal Workflow encompasses understanding the three distinct phases of customer renewals Preparation, EngagementProposal, and ExecutionContinuity, each serving critical functions in maintaining and expanding customer relationships. Success requires mastery of T-Minus operational checkpoints at T-120, T-90, T-60, and T-30 days, which serve as strategic milestones for planning and executing renewal activities in a timely manner. A fundamental prerequisite involves validating the accuracy of the Install Base data to ensure all customer information is current and reliable, enabling teams to generate precise...
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Topic Content
Tooling and Data Integrity encompasses the ability to interpret Install Base data through Cisco Ready for Partners to identify and address coverage gaps in customer environments. This includes analyzing PXP data to effectively prioritize the renewal pipeline and monitor key partner performance indicators for business growth. Professionals must validate quote components including SKUs, terms, and dependencies within CCW-R systems to prevent booking holds and ensure smooth transaction processing. Understanding EA consumption patterns and financial milestones such as True Forward and...
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Topic Content
Roles, Responsibilities, and Alignment
This section covers the Renewal Managers leadership role throughout the LAER lifecycle, establishing them as the central renewal lead responsible for coordinating all renewal activities. It examines the critical internal stakeholder alignment needed across Sales, Customer Success Management, and Operations teams to achieve renewal success and ensure organizational readiness. The content emphasizes the importance of clear stakeholder alignment in maintaining renewal readiness while eliminating confusion about task ownership and accountability. Using the RACI framework, this topic analyzes...
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