220-1202 Exam Questions Topic-Wise Last-Minute Prep

Topic Content

Security encompasses physical security measures such as bollards, access control vestibules, badge readers, video surveillance, alarm systems, motion sensors, door locks, equipment locks, security guards, and fences that protect physical locations and assets. Physical access security includes key fobs, smart cards, mobile digital keys, biometric systems like retina scanners, fingerprint scanners, palm print scanners, facial recognition technology, and voice recognition technology, along with lighting and magnetometers to control and monitor entry points. Logical security implements the principle of least privilege,... Security encompasses physical security measures such as bollards, access control vestibules, badge readers, video surveillance, alarm systems, motion sensors, door locks, equipment locks, security guards, and fences that protect physical locations and assets. Physical access security includes key fobs, smart cards, mobile digital keys, biometric systems like retina scanners, fingerprint scanners, palm print scanners, facial recognition technology, and voice recognition technology, along with lighting and magnetometers to control and monitor entry points. Logical security implements the principle of least privilege, Zero Trust model, access control lists, multifactor authentication through various methods including email, hardware tokens, authenticator applications, SMS, voice calls, TOTP, and OTP, as well as SAML, single sign-on, just-in-time access, privileged access management, mobile device management, data loss prevention, identity access management, and directory services to protect digital resources and information. Windows OS security settings include configuring Defender Antivirus for activation and definition updates, managing firewall settings for port and application security, establishing user accounts and groups with appropriate privilege levels, implementing login options such as passwords, PINs, biometrics, and Windows Hello, managing NTFS and share permissions with proper inheritance settings, utilizing User Account Control, and employing encryption technologies like BitLocker and Encrypting File System. Active Directory administration involves joining domains, assigning login scripts, organizing objects within organizational units, assigning home folders, applying Group Policy, selecting security groups, and configuring folder redirection to centralize user management and security policies. Wireless security protocols and authentication methods include WPA2 and WPA3 encryption standards, TKIP and AES encryption algorithms, and authentication services such as RADIUS, TACACS+, Kerberos, and multifactor authentication to secure wireless network access and communications. See More

Topic Content

Software Troubleshooting encompasses diagnosing and resolving issues across Windows operating systems, mobile devices, and personal computers. Windows OS troubleshooting includes addressing critical failures such as Blue Screen of Death, boot failures, service startup problems, application crashes, memory warnings, and system instability issues like degraded performance, frequent shutdowns, slow profile loading, and time synchronization errors. Mobile OS and application troubleshooting covers installation and update failures, application launch and closure problems, performance degradation, battery drain, random reboots, and connectivity issues affecting Bluetooth,... See More

Topic Content

1.0 Operating Systems - Understanding Desktop and Mobile Platforms This section covers the fundamental operating systems used across different devices, including desktop workstations such as Windows, Linux, macOS, and Chrome OS, as well as mobile operating systems including iOS, iPadOS, and Android. Students will learn about various filesystem types used by these systems, such as NTFS for Windows, ext4 for Linux, APFS for macOS, and exFAT for cross-platform compatibility. The topic also addresses vendor lifecycle limitations including end-of-life dates and update... 1.0 Operating Systems - Understanding Desktop and Mobile Platforms This section covers the fundamental operating systems used across different devices, including desktop workstations such as Windows, Linux, macOS, and Chrome OS, as well as mobile operating systems including iOS, iPadOS, and Android. Students will learn about various filesystem types used by these systems, such as NTFS for Windows, ext4 for Linux, APFS for macOS, and exFAT for cross-platform compatibility. The topic also addresses vendor lifecycle limitations including end-of-life dates and update restrictions, along with compatibility concerns that arise when working across different operating systems. Understanding these foundational concepts is essential for IT professionals who must support diverse computing environments and ensure proper data management across multiple platforms. 1.1 OS Installation and Upgrade Procedures in Diverse Environments This objective requires candidates to perform operating system installations and upgrades across various hardware configurations and scenarios. Key competencies include understanding multiple boot methods such as USB drives, network installations, and internet-based deployment, as well as different installation types ranging from clean installs to zero-touch deployments and image-based deployments. Candidates must master partitioning schemes including GPT and MBR, manage drive formatting, and consider critical upgrade factors such as backing up user data, ensuring application and driver compatibility, and verifying hardware requirements. The section emphasizes the importance of understanding product lifecycle stages and feature updates, enabling IT professionals to plan and execute installations that minimize downtime and maintain system integrity while accommodating third-party drivers and recovery options. 1.2 Microsoft Windows Editions and Features Comparison This objective focuses on comparing and contrasting the different editions of Windows 10 and Windows 11, including Home, Pro, Pro for Workstations, and Enterprise versions, along with understanding N versions that exclude media components. Candidates must distinguish between key feature differences such as domain versus workgroup capabilities, desktop interface variations, Remote Desktop Protocol availability, RAM support limitations, BitLocker encryption, and Group Policy Editor access through gpedit.msc. The section covers upgrade paths including in-place upgrades and clean installations, as well as hardware requirements specific to newer Windows versions such as TPM 2.0 and UEFI firmware. This knowledge enables IT professionals to select appropriate Windows editions for organizational needs and successfully manage upgrades while maintaining system compatibility and security standards. 1.3 Windows Networking Configuration on Client Devices This objective requires candidates to configure networking features on Windows desktop and client systems, including establishing domain-joined versus workgroup configurations for accessing shared resources like printers, file servers, and mapped drives. Students must configure local OS firewall settings with application-specific restrictions and exceptions, set up client network configurations with proper IP addressing schemes, DNS settings, subnet masks, and gateways using both static and dynamic assignment methods. The section covers establishing various network connections including VPNs, wireless networks, wired connections, and cellular WWAN connections, along with configuring proxy settings and understanding the differences between public and private network designations. Candidates will also learn to navigate network paths through File Explorer and manage metered connections with their associated bandwidth limitations, ensuring secure and efficient network communication in diverse organizational environments. 1.4 macOS Desktop Operating System Features and Tools This objective covers the essential features and tools available in macOS, beginning with application installation and uninstallation processes using file types such as .dmg, .pkg, and .app files, as well as the App Store platform. Candidates must understand the macOS folder structure including /Applications, /Users, /Library, /System, and /Users/Library directories, along with Apple ID management and corporate restriction policies. The section emphasizes best practices including regular backups, antivirus protection, system updates and patches, and Rapid Security Response implementation, while covering System Settings for displays, networks, printers, scanners, privacy, and accessibility. Students will learn about distinctive macOS features such as multiple desktops, Mission Control, Keychain, Spotlight, iCloud services including iMessage and FaceTime, trackpad gestures, Finder, Dock, and Continuity, along with advanced tools like Disk Utility, FileVault encryption, Terminal access, and Force Quit functionality. 1.5 Linux Client and Desktop Operating System Tools This objective requires candidates to identify and utilize common features and tools of Linux client and desktop systems, starting with essential file management commands such as ls, pwd, mv, cp, rm, chmod, chown, grep, and find for navigating and manipulating the filesystem. Students must understand filesystem management commands including fsck and mount, administrative commands like su and sudo for privilege escalation, and package management tools such as apt and dnf for software installation. The section covers network-related commands including ip, ping, curl, dig, and traceroute for connectivity and troubleshooting, informational commands like man, cat, top, ps, du, and df for system monitoring, and text editors such as nano for configuration. Candidates will learn about critical configuration files including /etc/passwd, /etc/shadow, /etc/hosts, /etc/fstab, and /etc/resolv.conf, along with understanding core OS components such as systemd, the kernel, and bootloader, plus the importance of the root account in system administration. 1.6 Application Installation According to Requirements This objective focuses on installing applications while considering system requirements and compatibility factors, including understanding 32-bit versus 64-bit application dependencies and ensuring proper graphics card configurations with adequate VRAM. Candidates must verify RAM and CPU requirements, identify external hardware token needs, confirm sufficient storage space, and validate application-to-OS compatibility before installation. The section covers various distribution methods including physical media, mountable ISO files, downloadable packages, and image deployment options, while analyzing impact considerations across device performance, network resources, operational efficiency, and business continuity. This comprehensive approach ensures that IT professionals can successfully deploy applications while minimizing system conflicts and maintaining optimal performance across the organization. 1.7 Cloud-Based Productivity Tools Installation and Configuration This objective requires candidates to install and configure cloud-based productivity tools that enhance organizational collaboration and efficiency, including email systems for communication and scheduling. Students must configure storage solutions with proper sync and folder settings to ensure data accessibility across devices, implement collaboration tools such as spreadsheets, videoconferencing platforms, presentation software, word processing applications, and instant messaging systems. The section emphasizes identity synchronization to maintain consistent user profiles across cloud services and proper licensing assignment to ensure compliance and appropriate access levels. Understanding these cloud-based tools enables IT professionals to support modern workplace environments where employees require seamless access to productivity applications across multiple devices and locations. See More

Topic Content

Operational Procedures encompasses the implementation of best practices in documentation and support systems information management, including the use of ticketing systems to track user and device information, issue descriptions, categories, severity levels, and escalation procedures with clear written communication throughout the process. Asset management practices involve maintaining inventory lists, configuration management databases, asset tags and IDs, procurement lifecycle tracking, warranty and licensing documentation, and assigned user records. Essential documentation types include incident reports, standard operating procedures for software installation and... Operational Procedures encompasses the implementation of best practices in documentation and support systems information management, including the use of ticketing systems to track user and device information, issue descriptions, categories, severity levels, and escalation procedures with clear written communication throughout the process. Asset management practices involve maintaining inventory lists, configuration management databases, asset tags and IDs, procurement lifecycle tracking, warranty and licensing documentation, and assigned user records. Essential documentation types include incident reports, standard operating procedures for software installation and user onboarding/offboarding, service-level agreements for both internal and external services, and knowledge base articles. Change management procedures require documented business processes with rollback and backup plans, sandbox testing, and identification of responsible staff, along with formal change request forms that specify the purpose, scope, type of change (standard, normal, or emergency), scheduled date and time considering change freezes and maintenance windows, affected systems and impact analysis, risk assessment, change board approvals, implementation steps, peer review, and end-user acceptance. Workstation backup and recovery methods include various backup types such as full, incremental, differential, and synthetic full backups, with recovery options for in-place overwrite or alternative location restoration, regular backup testing, and rotation schemes like grandfather-father-son or the 3-2-1 backup rule for both onsite and offsite storage. Common safety procedures must address electrostatic discharge protection through ESD straps and mats, electrical safety with proper equipment grounding, appropriate component handling and storage in antistatic bags, cable management, compliance with government regulations, and personal safety measures including power disconnection before repairs, proper lifting techniques, fire safety awareness, and use of safety goggles and air filter masks. Environmental impacts and local controls require understanding Material Safety Data Sheet documentation for proper disposal of batteries, toner, and other devices, maintaining appropriate temperature and humidity levels with proper ventilation, managing dust cleanup using compressed air or vacuums, and protecting against power surges and voltage fluctuations through uninterruptible power supplies and surge suppressors. Prohibited content and privacy policies encompass incident response procedures involving chain of custody, management and law enforcement notification, drive copying for data integrity, incident documentation, and order of volatility considerations, along with understanding licensing agreements including perpetual licenses, personal versus corporate use distinctions, and open-source licenses, compliance with non-disclosure agreements, protection of regulated data such as credit card information and personally identifiable information, adherence to acceptable use policies, and implementation of regulatory and business compliance requirements including splash screens. Professional communication and conduct require presenting a professional appearance with attire matching the environment, using clear language while avoiding unnecessary jargon and acronyms, maintaining a positive attitude and confidence, actively listening without interruption, demonstrating cultural sensitivity with appropriate titles, punctuality with advance notice if delayed, avoiding personal distractions, and handling difficult customers with discretion by avoiding arguments, not dismissing issues, asking clarifying questions, and maintaining professionalism. Basic scripting knowledge includes understanding various script file types such as .bat, .ps1, .vbs, .sh, .js, and .py files, recognizing use cases for automation including machine restarts, network drive remapping, application installation, automated backups, data gathering, and update initiation, while being aware of risks such as unintentional malware introduction, inadvertent system setting changes, and potential browser or system crashes. Remote access technologies encompass multiple methods and tools including Remote Desktop Protocol, Virtual Private Networks, Virtual Network Computer, Secure Shell, Remote Monitoring and Management, SPICE, Windows Remote Management, and third-party tools for screen sharing, videoconferencing, file transfer, and desktop management, with careful consideration of security implications for each access method. Artificial intelligence concepts relate to application integration within business processes, establishment of appropriate use policies addressing plagiarism concerns, recognition of limitations including bias, hallucinations, and accuracy issues, and understanding the distinctions between private and public AI systems regarding data security, data sources, and data privacy protections. See More

220-1202 CompTIA A+ Certification Exam: Core 2 Exam Topics and Questions

Let's Practice Free CompTIA 220-1202 Questions Aligned with Official Exam Topics

Ready to Start Practicing?

Main Navigation

Hot Vendors

Hot Exams

220-1202 CompTIA A+ Certification Exam: Core 2 Exam Topics and Questions

Let's Practice Free CompTIA 220-1202 Questions Aligned with Official Exam Topics

Ready to Start Practicing?