350-801 Implementing Cisco Collaboration Core Technologies Exam Topics and Questions
These Cisco Implementing Cisco Collaboration Core Technologies (350-801) exam topics are organized according to official exam domains to help candidates quickly verify coverage and focus on assessment rather than theory. Each domain is paired with topic-wise 350-801 sample questions that reflect how objectives are tested in the actual exam. This structure enables efficient review, targeted self-assessment, and rapid identification of weak areas when preparing for the Cisco Implementing Cisco Collaboration Core Technologies certification exam.
Let's Practice Free Cisco 350-801 Questions Aligned with Official Exam Topics
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10 Sep, 2026
6 Topics
Topic Content
Media Quality Troubleshooting and QoS Implementation in Unified Communications Networks. This section covers identifying and resolving common media transmission problems including unidirectional audio failures, audio degradation with choppy or distorted sound, and video quality issues such as pixelation and artifacts that impact user experience. Understanding QoS considerations is essential for both signaling traffic and media streams across wired and wireless network infrastructures, requiring different approaches based on network topology and device capabilities. QoS trust boundaries define the network edge points...
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Topic Content
Cloud and Hybrid Services encompasses the comprehensive Webex Suite platform including calling, meetings, and messaging capabilities. Understanding the call routing process in Webex Calling is fundamental, along with implementing toll fraud prevention measures to protect organizational resources. Configuration of call routing involves multiple components such as operating modes, locations, numbers, translation patterns, trunks, route groups, dial plans, and call permissions that work together to direct calls efficiently. Cloud meetings and messaging services must be properly configured to enable seamless collaboration,...
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Topic Content
Protocols and Endpoints - Deploy endpoints and soft clients on both on-premises and cloud environments, excluding Skinny and Jabber protocols. This includes manual deployment methods, self-provisioning capabilities, bulk provisioning for multiple devices, device onboarding through activation codes, and the Webex App available on desktop and mobile platforms. Troubleshoot SIP protocol elements including call setup and teardown procedures, SDP configurations for audio and video with SRTP encryption, DTMF signaling using RFC 2833 and 4733 standards, and call management features such as...
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Topic Content
On-Premises Call Control encompasses the fundamental processes and configurations required to manage voice communications within an organizations internal network infrastructure. This domain covers the call routing mechanisms in Cisco Unified Communications Manager UCM, including the ability to describe how calls are processed and directed through the system using route patterns in both traditional and E.164 formats, route groups, and route lists. Security is a critical component, requiring implementation of toll fraud prevention measures to protect against unauthorized call usage and...
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Topic Content
Voice Gateways and Session Border Controllers encompass the configuration and management of critical communication infrastructure elements for both on-premises and cloud-based calling environments. Key configuration aspects include DTMF handling through RFC 2833 and RFC 4733 standards, which enable the transmission of dual-tone multi-frequency signals across VoIP networks. Voice translation rules and profiles provide the flexibility to manipulate and normalize dial strings, while codec preference lists ensure optimal voice quality and bandwidth utilization by prioritizing specific compression algorithms. VoIP and POTS...
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Topic Content
Infrastructure and Design
Candidates must demonstrate comprehensive knowledge of Cisco collaboration solution architectures across on-premises, hybrid, and cloud deployment models, including critical design elements such as deployment offerings, system sizing requirements, bandwidth allocation, audio and video codec selection, high availability configurations, disaster recovery strategies, dial plan implementation, security frameworks encompassing certificates, SRTP, TLS, OAuth, and SSO protocols, and Quality of Service mechanisms. Additionally, candidates should understand the functional roles of edge devices including Expressway and Cisco Unified Border Element within the...
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