Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam Topics and Questions
These Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam topics are organized according to official exam domains to help candidates quickly verify coverage and focus on assessment rather than theory. Each domain is paired with topic-wise Salesforce Certified Experience Cloud Consultant (EX-Con-101) sample questions that reflect how objectives are tested in the actual exam. This structure enables efficient review, targeted self-assessment, and rapid identification of weak areas when preparing for the Salesforce Certified Experience Cloud Consultant certification exam.
Let's Practice Free Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions Aligned with Official Exam Topics
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Updated
04 Sep, 2026
8 Topics
Topic Content
Experience Cloud Basics covers the fundamental concepts and applications of Salesforce Experience Cloud. This topic explores the strategic reasons for implementing Experience Cloud solutions tailored to specific business needs and use cases. Learners will identify the primary user personas that benefit most from Experience Cloud implementations, including customers, partners, and employees. The curriculum examines the various types of external accounts commonly used within Experience environments and their specific functions in supporting different user groups. Additionally, this topic emphasizes the practical...
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Sample Questions for
Topic 1 : Experience Cloud Basics
Q1
To which three objects can the Partner Super User access be applied?
Choose 3 answers
Topic Content
Sharing, Visibility, and Licensing encompasses the ability to configure appropriate user visibility settings within an Experience based on specific business scenarios, as well as establish correct object visibility to ensure data access aligns with organizational requirements. This topic requires understanding and recommending declarative sharing options such as sharing rules, manual sharing, and role hierarchies that can be effectively leveraged within an Experience environment. Candidates must demonstrate proficiency in implementing external account relationships to facilitate seamless collaboration and data access for...
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Sample Questions for
Topic 2 : Sharing, Visibility, and Licensing
Q2
What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
Topic Content
Branding, Personalization, and Content covers the essential skills needed to create and manage customized digital experiences. This includes modifying experiences using the Experience Builder tool to tailor layouts and functionality to specific business needs. You will learn about the search capabilities available within experiences, understanding how to enable users to find content efficiently. The topic also focuses on integrating Salesforce CMS content seamlessly into your experiences, ensuring that managed articles and media are properly displayed. Additionally, you will develop the...
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Topic Content
Templates and Themes encompass the ability to evaluate scenarios and select appropriate themes that align with specific Experience requirements and objectives. This includes identifying and implementing the correct template structure for various Experience types based on given business contexts and use cases. Learners must understand the complete lifecycle of template management, including how to package templates for distribution, export them for backup or sharing purposes, and import them into different environments or instances. Additionally, this topic requires assessing the strategic...
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Topic Content
User Creation and Authentication covers the fundamental processes of establishing user accounts and managing secure access within the system. This topic encompasses multiple user creation methods including manual account setup, Data Loader for bulk imports, Self-Registration for user-initiated account creation, and Just-in-Time provisioning for automated account generation. Learners will analyze real-world scenarios to determine appropriate user configuration strategies for Experience platforms, evaluate and implement Single Sign-On options to streamline authentication processes, and execute the necessary steps to enable both partner...
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Topic Content
Adoption and Analytics encompasses the practical implementation of Experience dashboards and insights configuration, along with the analysis and application of Experience Moderation features to ensure platform quality and user safety. This topic requires candidates to understand how to set up comprehensive dashboards that provide actionable insights into user behavior and platform performance metrics. Additionally, learners must demonstrate proficiency in applying moderation tools effectively to maintain community standards and content quality. The core competency involves applying fundamental best practices for adoption...
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Topic Content
Administration, Setup and Configuration encompasses the foundational processes required to establish and manage Salesforce Experience Cloud environments. This includes implementing Channel Sales Partner Relationship Management PRM systems to facilitate partner collaboration and sales enablement, understanding the capabilities and best practices for deploying and migrating Experience Cloud instances across different organizational needs, and enabling and activating Experience environments to make them accessible to users. Key administrative responsibilities involve recommending and implementing Delegated External User administration to distribute management tasks efficiently, building...
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Topic Content
Customization across all Experiences comes with several important limitations that users and administrators must understand. Each Experience type has inherent constraints that affect how deeply you can modify functionality, appearance, and behavior. These limitations may include restrictions on certain fields that cannot be customized, limitations on the number of custom components that can be added, and constraints on how extensively you can alter the user interface without affecting system performance. Additionally, some features may be locked or unavailable for modification...
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